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Aloe there and thank you so much for your interest in Succulent Bar. We’re so excited to hear from you and to discuss how we can bring your vision to life. Please fill out the form below and we’ll be in touch within 2 business days.

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frequently asked questions

Contact us via the contact page and one of our helpful Succulent Bar staff will be in contact within two business days. Provide as much detail as possible via our contact form so that we can hit the ground running for you.

Typically our staff stays in the Greater Houston area, however we do have the ability to travel outside of that radius. Travel fees do apply in certain situations.

To accommodate our out-of-range events we have created a few packages such as our DIY package and virtual workshops in order to reach our far away friends. See our Succulent and Petal Bar services page for more information.

We provide care instructions with each succulent that leaves our care, but if you need help we have written this helpful blog post including all of our succulent care secrets.
Our dried floral is preserved in its most perfect state and requires absolutely no care. For best results, be sure to keep your dried floral away from moisture and out of direct sun to preserve its color. Check out this blog post for more care instructions.
Our dried floral arrangements are made to last many years if taken care of properly. Dried florals are very delicate so be sure to handle with extreme care. For more information on how to keep your dried floral in the best possible condition read this blog post.
We cannot ship any of our live succulents or dried floral products out of the US. However, we CAN ship items that are not “living” outside of the US. For example, we have shipped faux (fake) air plants inside terra-cotta pots for customers.
Rather than growing our own succulents and flowers we leave that part up to the experts so we can focus our time on creating a one of a kind experience for our customers. Instead, we hand pick our succulents from our trusted suppliers in order to ensure the best possible quality.

We pride ourselves on completing our orders in the most safe and efficient way possible. While we cannot guarantee shipping times, our orders are typically processed within 2-5 business days and are shipped out from Houston, Texas. Shipping times depend on where the item is being shipped to. We typically ship our packages via USPS 1-4 day Priority Ground. Our larger event packages take longer to process, being that they require back and forth communication between Succulent Bar and the customer. These packages can take up to 2 weeks or more to process and tend to be shipped out via UPS.

At the time of your purchase, Succulent Bar provides you with detailed care instructions on how to care for your plant. Once the plant is in your care, it is up to you to care for it. We do not issue refunds in the event your succulent dies. Please read your care instructions thoroughly and let us know if you have any questions! Linked here for your convenience.

Please be aware that not every plant is the same, allow for variations in types and imperfections. Be sure to open your package as SOON as possible to ensure your plant continues to receive proper water & sunlight.

In the event that your succulent and/or any other items purchased from Succulent Bar arrives damaged we require you to inform us within 48 hours of your confirmed delivery time.

Succulent Bar sells all types of succulents. Please be aware that not every plant is the same, allow for variations in types and imperfections. Be sure to open your package as SOON as possible to ensure your plant continues to receive proper water & sunlight.
We do NOT accept returns, exchanges, or cancellations, please purchase seriously. Contact us if you have any problems with your order and we will work together to find a happy solution.
At Succulent Bar we understand that life happens. Although we do not accept returns and/or refunds, we do work with you to find a solution that will make you happy. Each situation is treated on a case by case basis.
At this time Succulent Bar is an online business only. We are in pursuit of a commercial spot so stay tuned for updates on that!

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- cactus -

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